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How to Order

Order Form ]

How to order from Coast Rocketry

 

By Phone - Give us a call at 604-530-5411, if we're not in; leave a message with your name, phone number and area code and we will be happy to return your call.

By Fax - 24 Hours A Day - 7 Days A Week - Fax your order form to (604) 530-7447.

By E-Mail - Click here ]  to place your order by E-Mail. Don't forget to include your Name, Complete address, and Phone number. Tell us if you want to pay by credit card and we will call you back to get the information. [ sales ]

By Mail - Print out the order form ] on your printer, fill it out and send it to:

Coast Rocketry,
20230 42nd Ave.
Langley, B.C.
Canada
V3A 3A5

 

 Our Guarantee

If for any reason you are not satisfied with your purchase from Coast Rocketry within 30 days, you may return the merchandise, in a new and unused condition in the original packaging, for a full refund or exchange.  For complete details see our REFUND POLICY.

 

Payment Methods

PayPal - Coast Rocketry also accepts PayPal as payment on mail orders. Simply provide us with the email you would like the invoice sent to and we will send it on.

Credit Card Orders - Coast Rocketry accepts MasterCard and Visa as payment on mail orders. We also accept debit cards for in person transactions.

Gift Certificates - Coast Rocketry offers gift certificates. They can be made out in any amount or they can be for any items Coast Rocketry offers. [ E mail ]  or phone us at 604-530-5411 if you have any questions. 

Shipping Methods - Coast Rocketry will generally ship via Canada Post's Expedited parcel post however we can ship via Canada Post's  Express Post and Priority Courier at your request. DHL and UPS service are also available. Shipping charges will be calculated when you order is placed and may include the cost of packaging. 

 

Applicable taxes

Canadian orders:

All orders within British Columbia, Ontario, New Brunswick, Newfoundland, Nova Scotia and Prince Edward Island - H.S.T.

All orders to the rest of Canada will only be charged the G.S.T.

International orders - No taxes are applied to orders being shipped out of Canada. Coast Rocketry will not be responsible for any import duties or taxes levied by the country of receipt. Please check with local authorities before placing an order.

Backorders - In the unlikely event that we are out of stock of any particular item you have ordered we will contact you to allow you to either change your order or backorder out-of-stock merchandise.



Refund policy 

Refunds will be given on regular stock items within 30 days from date of purchase. Refunds will be issued in the manner that the funds were received by Coast Rocketry. Any credits left on your account with Coast Rocketry can be used toward a future order.  All merchandise must be received by us in a re-salable condition.  Merchandise will be unused and returned in the original packaging.   To make a return you must contact us first for a return authorization #. No returns will be accepted by Coast Rocketry without prior authorization.  Please contact sales ] or phone us at 604-530-5411 for your authorization.



Motors and Ignition supplies 

You must be at least 18 years of age to order motors, and/or ignition supplies. Persons under 18 years of age must have parental consent to do so. Coast Rocketry strictly adheres to all Explosive Regulatory Department and Canadian Association of Rocketry regulations concerning the sale of all motor and ignition supplies. Proof of current and valid certification must be presented to purchase and high powered rocket motors.



DISCLAIMER  

Since Coast Rocketry cannot control the use of the products once sold, Coast Rocketry cannot be held responsible for any personal injury or property damage resulting from the use or misuse of any of the products. The buyer assumes all risks and liabilities therefore and accepts and uses the products on these conditions. By purchasing products from Coast Rocketry, the purchaser agrees to these conditions.

 

PRICE AND ERRORS 

Prices and descriptions are subject to change without notice. Coast Rocketry maintains no responsibility for typographical or inadvertent errors. Please notify us within 30 day regarding such errors.

 

 

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